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Tax resolution provider

Community Tax

Contact details, services, coverage, pricing information, and source-linked records in one profile.

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communitytax.com

Profile reviewed for publication

Provider overview

Quick facts

Basic listing information from the provider’s published pages.

Website
communitytax.com

Provider-published website

Legal business name

COMMUNITY TAX LLC

Independent source · checked

Phone and contact

(800) 444-0622 · info@communitytax.com

Provider source · checked

Primary location

7785 Baymeadows Way, Ste 305, Jacksonville, FL 32256

Provider source · checked

Pricing

Not published

Provider source · checked

Information checked
Aug 22, 2026
Services listed by the provider
  • Installment agreements
  • Offer in Compromise
  • Currently not collectible
  • Injured spouse relief
  • Penalty abatement
  • Payroll tax relief

What to know

Who they say they serve
  • Individuals
  • Business owners

Provider source · checked

Practitioner roles named

Names two enrolled agents in management roles and describes a team of enrolled agents, CPAs, tax attorneys and financial specialists; also names an associate vice president for Spanish-language enrollment

Provider source · checked

Return filing help

Annual Form 1040 preparation and filing

Provider source · checked

Business tax services

Payroll tax relief and business tax compliance

Provider source · checked

Consultation and intake

States the initial consultation is free, by web form or phone at (800) 444-0622

Provider source · checked

Fees and payment options

CTAX+ tax assurance subscription advertised at $39 per month, with a footnote that schedule fees are a minimum and vary with the complexity of the schedules filed

Provider source · checked

Guarantee or refund policy

Lists a tax resolution guarantee and IRS audit protection among the CTAX+ subscription inclusions, together with a 20% discount on future tax resolution services

Provider source · checked

Reviews across the web

Review summary

5 matched review sources

Current public rating and review count from each exact profile we could match. TRC does not calculate a blended score.

Google

Observed

4.3 / 5

844 reviews

Positive takeaway

Reviewers frequently praise attentive, knowledgeable staff and compassionate treatment.

Critical takeaway

Critical reviews describe difficulty reaching assigned caseworkers and getting timely updates.

Repeated pattern

Read the source reviews

Trustpilot

Observed

4.3 / 5

874 reviews

Positive takeaway

Steady updates and clear explanations provide peace of mind in many accounts.

Critical takeaway

Some customers feel unsupported when a payment plan or negotiated result differs from expectations.

Reviewer report

Read the source reviews

BBB customer reviews

Observed

4.23 / 5

146 reviews

Positive takeaway

Steady updates and clear explanations provide peace of mind in many accounts.

Critical takeaway

Some customers feel unsupported when a payment plan or negotiated result differs from expectations.

Reviewer report

Read the source reviews

ConsumerAffairs

Observed

4.6 / 5

860 reviews

Positive takeaway

Customers describe help resolving complex debt and establishing workable payment arrangements.

Critical takeaway

A severe complaint alleges paid return-preparation work was not reflected in later IRS transcripts.

Reviewer report

Read the source reviews

BestCompany

Observed

4.6 / 5

651 reviews

Positive takeaway

Reviewers frequently praise attentive, knowledgeable staff and compassionate treatment.

Critical takeaway

Critical reviews describe difficulty reaching assigned caseworkers and getting timely updates.

Repeated pattern

Read the source reviews

Across all matched sources

Overall review takeaways

Themes are a synthesis of public reviewer accounts, not independently verified outcomes. “Repeated pattern” is used only when multiple review narratives support it.

Three positive themes

  1. 1Reviewers frequently praise attentive, knowledgeable staff and compassionate treatment.
  2. 2Steady updates and clear explanations provide peace of mind in many accounts.
  3. 3Customers describe help resolving complex debt and establishing workable payment arrangements.

Three critical themes

  1. 1Critical reviews describe difficulty reaching assigned caseworkers and getting timely updates.Repeated patternOpen supporting review source
  2. 2Some customers feel unsupported when a payment plan or negotiated result differs from expectations.Reviewer report
  3. 3A severe complaint alleges paid return-preparation work was not reflected in later IRS transcripts.Reviewer reportOpen supporting review source

Ratings and counts can change after the observation date. Google and Yelp ratings apply to the linked business or location profile. BBB cards show customer-review scores, not BBB letter grades. Duplicate aggregators and ambiguous matches are omitted.

Where this provider is promoted

Marketing and affiliate callouts

Dated observations from provider or publisher pages—not endorsements, rankings, or assumptions about motive.

  • referralProvider-published

    Referral partner program

    Community Tax invites tax and financial professionals to submit client referrals through an online partner portal.

    The provider says referral partners can earn 10% of fees paid for tax resolution services.

    View provider source

    Observed

Provider-published source record

12 observed fields · 13 sourced entries

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These statements come from the provider’s own published materials. TRC does not convert them into independently verified facts.

Trading name

Community Tax

Asserted by Community Tax · checked

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Entity name the provider publishes

Community Tax, LLC

Asserted by Community Tax · checked

This is the name the provider prints on its own pages. The independently verified section carries the registry record.

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Tax resolution services
  • Installment agreements
  • Offer in Compromise
  • Currently not collectible
  • Injured spouse relief
  • Penalty abatement
  • Payroll tax relief

Asserted by Community Tax · checked

This records the services named by the provider. It does not verify eligibility, availability, or any result.

View source
Return-preparation service

Annual Form 1040 preparation and filing

Asserted by Community Tax · checked

View source
Business tax service

Payroll tax relief and business tax compliance

Asserted by Community Tax · checked

View source
Practitioner roles named

Names two enrolled agents in management roles and describes a team of enrolled agents, CPAs, tax attorneys and financial specialists; also names an associate vice president for Spanish-language enrollment

Asserted by Community Tax · checked

These are the provider’s own role labels. TRC has not checked any individual credential.

View source
Office published by the provider

7785 Baymeadows Way, Ste 305, Jacksonville, FL 32256

Asserted by Community Tax · checked

View source
Published contact

(800) 444-0622 · info@communitytax.com

Asserted by Community Tax · checked

View source
Consultation intake

States the initial consultation is free, by web form or phone at (800) 444-0622

Asserted by Community Tax · checked

View source
Subscription price published

CTAX+ tax assurance subscription advertised at $39 per month, with a footnote that schedule fees are a minimum and vary with the complexity of the schedules filed

Asserted by Community Tax · checked

This is the price of a monitoring and tax-preparation subscription. It is not the price of tax resolution work, which the provider does not publish.

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Tax resolution feenot published

Not published

Asserted by Community Tax · checked

No fee amount or fee schedule for resolution work appeared on the checked page. The subscription price above is a separate product.

View source
Service guarantee

Lists a tax resolution guarantee and IRS audit protection among the CTAX+ subscription inclusions, together with a 20% discount on future tax resolution services

Asserted by Community Tax · checked

The checked page names the guarantee but publishes no terms for it. TRC has not seen what it covers.

View source
Clients described
  • Individuals
  • Business owners

Asserted by Community Tax · checked

View source

Independent verification record

7 observed fields · 7 sourced entries

View record

These fields come from a regulator, registry, licensing body, or licensed platform API—not from the provider’s marketing pages.

IRS PTIN register

45 preparer tax identification number holders list this provider as their business: 18 attorneys; 1 CPA; 6 enrolled agents; 21 with no professional designation recorded. By state: FL 40, IL 2, TN 1, PR 1, TX 1. The address most often given is 7775 Baymeadows Way, Jacksonville FL 32256.

Established by Internal Revenue Service, PTIN holder Freedom of Information Act extract updated 2026-02-23 · checked

From the IRS Freedom of Information Act extract of PTIN holders, updated 2026-02-23, matched on the provider’s business name at its known office or on its website domain. A PTIN holder registers their own business name and address, so this counts who names this provider in that register and nothing more. It is not a headcount and it does not measure who a provider can call on: employees who file under a personal name, contract practitioners, of-counsel attorneys and professionals at partner firms do not appear here. The extract refreshes twice a year. The provider separately describes a team of enrolled agents, CPAs, tax attorneys and financial specialists. TRC publishes both figures because they are the two things a reader can check. They measure different things, and a difference between them is not by itself evidence that the provider’s statement is wrong.

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Legal entity name

COMMUNITY TAX LLC

Established by Florida Department of State, Division of Corporations · checked

This matches the entity name the provider prints on its own pages.

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Registration status

Foreign limited liability company registered in Florida, document number M21000012470, home state Illinois, status ACTIVE

Established by Florida Department of State, Division of Corporations · checked

View source
Registry filing date

Florida filing date 2021-09-20

Established by Florida Department of State, Division of Corporations · checked

This is the date the Illinois entity registered to do business in Florida. It is not the date the business began operating.

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Principal address of record

7785 Baymeadows Way, Suite 305, Jacksonville, FL 32256

Established by Florida Department of State, Division of Corporations · checked

This matches the address the provider publishes on its own site.

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Sole member of record

Sole member: Community Tax Acquisition LLC, 500 Grapevine Hwy, Suite 402, Hurst, TX 76054

Established by Florida Department of State, Division of Corporations · checked

The register names a single member. The provider’s own pages do not mention this parent entity.

View source
Registered agent of record

Nieschalk, Sarah, 7785 Baymeadows Way, Suite 305, Jacksonville, FL 32256

Established by Florida Department of State, Division of Corporations · checked

The provider separately names a Sarah Nieschalk, EA, as vice president of servicing on its team page. The register does not record credentials, so this corroborates the name and address only.

View source