Back to all providers
FS

Tax resolution provider

Five Star Tax Resolution

Contact details, services, coverage, pricing information, and source-linked records in one profile.

Visit provider website

fivestartaxresolution.com

Profile reviewed for publication

Provider overview

Quick facts

Basic listing information from the provider’s published pages.

Website
fivestartaxresolution.com

Provider-published website

Phone and contact

(626) 210-4902 · Monday–Friday, 9 AM–5 PM PST

Provider source · checked

Primary location

949 S Coast Dr #400, Costa Mesa, CA 92626

Provider source · checked

Pricing

Not published

Provider source · checked

Information checked
Aug 22, 2026
Services listed by the provider
  • Penalty abatement
  • IRS Fresh Start assistance
  • Wage garnishment help
  • Installment agreement services
  • Offer in compromise assistance
  • Currently not collectible assistance
  • IRS levy help

What to know

Who they say they serve
  • Individuals
  • Businesses

Provider source · checked

Practitioner roles named
  • Supervising attorney
  • Legal consultant
  • Tax analyst

Provider source · checked

How service is delivered

Operates remotely

Provider source · checked

Return filing help

Preparation and filing assistance for unfiled tax returns

Provider source · checked

Business tax services

Corporate tax preparation

Provider source · checked

Consultation and intake
  • Web consultation form
  • Phone: (866) 381-6499

Provider source · checked

Reviews across the web

Review summary

6 matched review sources

Current public rating and review count from each exact profile we could match. TRC does not calculate a blended score.

Google

Observed

4.6 / 5

196 reviews

Positive takeaway

Reviewers often praise patient, knowledgeable representatives who make a stressful problem feel manageable.

Critical takeaway

Critical reviewers repeatedly report case-manager turnover, missed callbacks, and long gaps without updates.

Repeated pattern

Trustpilot

Observed

3.9 / 5

29 reviews

Positive takeaway

Clear explanations and regular reassurance are common in favorable accounts.

Critical takeaway

Several complaints question the value delivered for large upfront fees or describe refund disputes.

Repeated pattern

Yelp

Observed

3 / 5

24 reviews

Positive takeaway

Some customers describe fast turnarounds or meaningful progress on difficult cases.

Critical takeaway

A severe review alleges promised filings or representation did not occur before further collection action.

Reviewer report

BBB customer reviews

Observed

4.64 / 5

73 reviews

Positive takeaway

Clear explanations and regular reassurance are common in favorable accounts.

Critical takeaway

Several complaints question the value delivered for large upfront fees or describe refund disputes.

Repeated pattern

ConsumerAffairs

Observed

4.4 / 5

131 reviews

Positive takeaway

Some customers describe fast turnarounds or meaningful progress on difficult cases.

Critical takeaway

A severe review alleges promised filings or representation did not occur before further collection action.

Reviewer report

BestCompany

Observed

5 / 5

400 reviews

Positive takeaway

Reviewers often praise patient, knowledgeable representatives who make a stressful problem feel manageable.

Critical takeaway

Critical reviewers repeatedly report case-manager turnover, missed callbacks, and long gaps without updates.

Repeated pattern

Across all matched sources

Overall review takeaways

Themes are a synthesis of public reviewer accounts, not independently verified outcomes. “Repeated pattern” is used only when multiple review narratives support it.

Three positive themes

  1. 1Reviewers often praise patient, knowledgeable representatives who make a stressful problem feel manageable.
  2. 2Clear explanations and regular reassurance are common in favorable accounts.
  3. 3Some customers describe fast turnarounds or meaningful progress on difficult cases.

Three critical themes

  1. 1Critical reviewers repeatedly report case-manager turnover, missed callbacks, and long gaps without updates.Repeated patternOpen supporting review source
  2. 2Several complaints question the value delivered for large upfront fees or describe refund disputes.Repeated pattern
  3. 3A severe review alleges promised filings or representation did not occur before further collection action.Reviewer reportOpen supporting review source

Ratings and counts can change after the observation date. Google and Yelp ratings apply to the linked business or location profile. BBB cards show customer-review scores, not BBB letter grades. Duplicate aggregators and ambiguous matches are omitted.

Provider-published source record

11 observed fields · 12 sourced entries

View record

These statements come from the provider’s own published materials. TRC does not convert them into independently verified facts.

Trading name

Five Star Tax Resolution

Asserted by Five Star Tax Resolution · checked

View source
Tax resolution services
  • Penalty abatement
  • IRS Fresh Start assistance
  • Wage garnishment help
  • Installment agreement services
  • Offer in compromise assistance
  • Currently not collectible assistance
  • IRS levy help

Asserted by Five Star Tax Resolution · checked

This records the services named by the provider; it does not verify eligibility or outcomes.

View source
Unfiled-return service

Preparation and filing assistance for unfiled tax returns

Asserted by Five Star Tax Resolution · checked

View source
Business tax service

Corporate tax preparation

Asserted by Five Star Tax Resolution · checked

View source
Clients described
  • Individuals
  • Businesses

Asserted by Five Star Tax Resolution · checked

View source
Practitioner roles named
  • Supervising attorney
  • Legal consultant
  • Tax analyst

Asserted by Five Star Tax Resolution · checked

These are the provider’s role labels. See the independent-record section for the narrower registry check completed by TRC.

View source
Office on contact page

949 S Coast Dr #400, Costa Mesa, CA 92626

Asserted by Five Star Tax Resolution · checked

The privacy policy publishes a different street number and suite. TRC shows both claims separately rather than reconciling them.

View source
Head office in privacy policy

959 S Coast Dr #225, Costa Mesa, CA 92626

Asserted by Five Star Tax Resolution · checked

This conflicts with the address on the provider’s contact page. Neither address has been independently verified.

View source
Relationship-management support

(626) 210-4902 · Monday–Friday, 9 AM–5 PM PST

Asserted by Five Star Tax Resolution · checked

View source
Service delivery

Operates remotely

Asserted by Five Star Tax Resolution · checked

Remote delivery does not establish nationwide coverage.

View source
Consultation intake
  • Web consultation form
  • Phone: (866) 381-6499

Asserted by Five Star Tax Resolution · checked

View source
Pricingnot published

Not published

Asserted by Five Star Tax Resolution · checked

No fee amount or fee schedule appeared on the checked service overview. Third-party fee assertions are excluded from this profile.

View source

Independent verification record

2 observed fields · 2 sourced entries

View record

These fields come from a regulator, registry, licensing body, or licensed platform API—not from the provider’s marketing pages.

IRS PTIN register

2 preparer tax identification number holders list this provider as their business: 2 with no professional designation recorded. By state: NV 2. The address most often given is 5550 Painted Mirage Rd, Las Vegas NV 89149.

Established by Internal Revenue Service, PTIN holder Freedom of Information Act extract updated 2026-02-23 · checked

From the IRS Freedom of Information Act extract of PTIN holders, updated 2026-02-23, matched on the provider’s business name at its known office or on its website domain. A PTIN holder registers their own business name and address, so this counts who names this provider in that register and nothing more. It is not a headcount and it does not measure who a provider can call on: employees who file under a personal name, contract practitioners, of-counsel attorneys and professionals at partner firms do not appear here. The extract refreshes twice a year. The provider separately names a supervising attorney, a legal consultant and a tax analyst. TRC publishes both figures because they are the two things a reader can check. They measure different things, and a difference between them is not by itself evidence that the provider’s statement is wrong.

View source
Named practitioner registry check

The State Bar of Georgia Taxation Law Section roster lists Victor Allen Latham as a member for 2027.

Established by State Bar of Georgia · checked

Five Star names Victor A. Latham as its supervising attorney. This registry observation verifies only the roster entry—not every role or credential claimed by the provider.

View source