Observed
5 / 5
6 reviews
Positive takeaway
The six matched Google reviewers give the location uniformly positive marks.
Critical takeaway
No recurring negative theme can be established from a six-review Google sample.
Limited evidence
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Tax resolution provider
Honest Tax Service, LLC
Contact details, services, coverage, pricing information, and source-linked records in one profile.
Provider overview
Quick facts
Basic listing information from the provider’s published pages.
- Website
- honesttaxservices.com
Provider-published website
- Primary location
Atlanta area, Georgia
Provider source · checked
- Service area
States its primary focus is clients in the Atlanta area and that its virtual service has allowed it to serve clients in other cities across 48 states
Provider source · checked
- Pricing
Not published
Provider source · checked
- Information checked
- Aug 22, 2026
Services listed by the provider
- IRS representation by an enrolled agent
- Tax planning
- Record keeping and bookkeeping education
What to know
- Who they say they serve
- Individuals
- Small businesses
Provider source · checked
- Practitioner roles named
Names founder Catrina Jones, BBA, EA, described as an enrolled agent with a Bachelor of Business Administration in accounting from Clayton State University and over 15 years of accounting experience
Provider source · checked
- How service is delivered
States it offers a virtual service alongside its Atlanta-area practice
Provider source · checked
- Return filing help
Tax preparation for individuals and small businesses
Provider source · checked
- Guarantee or refund policy
States it stands by its work with guaranteed accuracy and will fix a mistake free of charge
Provider source · checked
Reviews across the web
Review summary
1 matched review source
Current public rating and review count from each exact profile we could match. TRC does not calculate a blended score.
Across all matched sources
Overall review takeaways
Themes are a synthesis of public reviewer accounts, not independently verified outcomes. “Repeated pattern” is used only when multiple review narratives support it.
Three positive themes
- 1The six matched Google reviewers give the location uniformly positive marks.
- 2Available feedback points to friendly, personal tax assistance.
- 3The small sample suggests strong satisfaction among customers who posted.
Three critical themes
- 1No recurring negative theme can be established from a six-review Google sample.Limited evidence
- 2A similarly named online profile was excluded because its identity could not be safely matched to this location.Limited evidence
- 3No second exact-match platform was found to reveal less common service or outcome problems.Limited evidence
Ratings and counts can change after the observation date. Google and Yelp ratings apply to the linked business or location profile. BBB cards show customer-review scores, not BBB letter grades. Duplicate aggregators and ambiguous matches are omitted.
Provider-published source record
10 observed fields · 11 sourced entries
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Provider-published source record
10 observed fields · 11 sourced entries
These statements come from the provider’s own published materials. TRC does not convert them into independently verified facts.
- Trading name
Honest Tax Service, LLC
Asserted by Honest Tax Service · checked
View source- Practitioner roles named
Names founder Catrina Jones, BBA, EA, described as an enrolled agent with a Bachelor of Business Administration in accounting from Clayton State University and over 15 years of accounting experience
Asserted by Honest Tax Service · checked
These are the provider’s own role labels and credentials. TRC has not checked any enrolled-agent record.
View source- Location published by the provider
Atlanta area, Georgia
Asserted by Honest Tax Service · checked
The checked page names the area but publishes no street address.
View source- Geographic coverage
States its primary focus is clients in the Atlanta area and that its virtual service has allowed it to serve clients in other cities across 48 states
Asserted by Honest Tax Service · checked
This is the provider’s description of its practice. It is not a licensing record, and the page does not say which two states are excluded.
View source- Service delivery
States it offers a virtual service alongside its Atlanta-area practice
Asserted by Honest Tax Service · checked
View source- Return-preparation service
Tax preparation for individuals and small businesses
Asserted by Honest Tax Service · checked
View source- Services named
- IRS representation by an enrolled agent
- Tax planning
- Record keeping and bookkeeping education
Asserted by Honest Tax Service · checked
This records the services named on the checked page. The provider describes itself primarily as a tax preparation and planning practice. It does not verify eligibility, availability, or any result.
View source- Accuracy guarantee
States it stands by its work with guaranteed accuracy and will fix a mistake free of charge
Asserted by Honest Tax Service · checked
This is a statement about the provider’s own work product. It is not a statement about any IRS outcome, and TRC has seen no terms behind it.
View source- Clients described
- Individuals
- Small businesses
Asserted by Honest Tax Service · checked
View source- Data handling stated
States it is registered with the IRS and aligns with the Federal Trade Commission rule requiring tax professionals to ensure the security and confidentiality of customer records
Asserted by Honest Tax Service · checked
TRC has not verified either statement.
View source- Pricingnot published
Not published
Asserted by Honest Tax Service · checked
No fee amount or fee schedule appeared on the checked page, which describes its services as affordable.
View source
Independent verification record
1 observed fields · 1 sourced entries
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Independent verification record
1 observed fields · 1 sourced entries
These fields come from a regulator, registry, licensing body, or licensed platform API—not from the provider’s marketing pages.
- IRS PTIN register
1 preparer tax identification number holder lists this provider as its business: 1 enrolled agent. By state: GA 1. The address most often given is 2180 Satellite Blvd, Duluth GA 30097.
Established by Internal Revenue Service, PTIN holder Freedom of Information Act extract updated 2026-02-23 · checked
From the IRS Freedom of Information Act extract of PTIN holders, updated 2026-02-23, matched on the provider’s business name at its known office or on its website domain. A PTIN holder registers their own business name and address, so this counts who names this provider in that register and nothing more. It is not a headcount and it does not measure who a provider can call on: employees who file under a personal name, contract practitioners, of-counsel attorneys and professionals at partner firms do not appear here. The extract refreshes twice a year. The provider separately names its founder as an enrolled agent. TRC publishes both figures because they are the two things a reader can check. They measure different things, and a difference between them is not by itself evidence that the provider’s statement is wrong.
View source