Tax resolution provider
Contact details, services, coverage, pricing information, and source-linked records in one profile.
Provider overview
Basic listing information from the provider’s published pages.
Provider-published website
Nationwide: 844-975-1611
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3550 W. Robinson Street, Ste 201, Norman, OK 73072
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States it serves clients nationwide from its Oklahoma offices
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Describes its team as including tax attorneys, CPAs and tax preparers
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States it was founded by Rod Polston in 2001, with its first office in Norman, Oklahoma
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States appointments are available in person at an office location or virtually
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Preparation of current and prior-year tax returns
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Reviews across the web
2 matched review sources
Current public rating and review count from each exact profile we could match. TRC does not calculate a blended score.
Observed
4 / 5
58 reviews
Positive takeaway
Positive reviewers describe professional teams that answer questions and provide emotional relief.
Critical takeaway
BBB complaints repeatedly allege delayed or unreturned calls and difficulty reaching the assigned team.
Repeated pattern
Observed
3.03 / 5
39 reviews
Positive takeaway
Some clients credit the firm with reaching workable tax resolutions.
Critical takeaway
Complainants describe case handoffs and repeated document requests that made progress hard to track.
Repeated pattern
Across all matched sources
Themes are a synthesis of public reviewer accounts, not independently verified outcomes. “Repeated pattern” is used only when multiple review narratives support it.
Ratings and counts can change after the observation date. Google and Yelp ratings apply to the linked business or location profile. BBB cards show customer-review scores, not BBB letter grades. Duplicate aggregators and ambiguous matches are omitted.
13 observed fields · 13 sourced entries
These statements come from the provider’s own published materials. TRC does not convert them into independently verified facts.
Polston Tax Resolution & Accounting
Asserted by Polston Tax Resolution & Accounting · checked
View sourceStates it was founded by Rod Polston in 2001, with its first office in Norman, Oklahoma
Asserted by Polston Tax Resolution & Accounting · checked
The provider’s own account of its founding. No registry record has been checked against it; see the independently verified section.
View sourceAsserted by Polston Tax Resolution & Accounting · checked
This records the services named by the provider. It does not verify eligibility, availability, or any result.
View sourceAsserted by Polston Tax Resolution & Accounting · checked
View sourcePreparation of current and prior-year tax returns
Asserted by Polston Tax Resolution & Accounting · checked
View sourceAsserted by Polston Tax Resolution & Accounting · checked
View sourceDescribes its team as including tax attorneys, CPAs and tax preparers
Asserted by Polston Tax Resolution & Accounting · checked
The about page begins a headcount in text collapsed behind a “Read More” control. TRC records only the roles that are fully visible and does not reproduce the partial figure.
View sourceStates the firm expanded to five offices
Asserted by Polston Tax Resolution & Accounting · checked
The provider’s own locations page lists three in-person offices. TRC records both statements separately rather than reconciling them.
View sourceAsserted by Polston Tax Resolution & Accounting · checked
The locations page heads the West Robinson Street entry “Norman, Oklahoma” and describes the same office as the Moore location in its body text.
View source3550 W. Robinson Street, Ste 201, Norman, OK 73072
Asserted by Polston Tax Resolution & Accounting · checked
View sourceNationwide: 844-975-1611
Asserted by Polston Tax Resolution & Accounting · checked
View sourceStates appointments are available in person at an office location or virtually
Asserted by Polston Tax Resolution & Accounting · checked
View sourceStates it serves clients nationwide from its Oklahoma offices
Asserted by Polston Tax Resolution & Accounting · checked
This is the provider’s description of its practice. It is not a licensing record and TRC has not verified it.
View source1 observed fields · 1 sourced entries
These fields come from a regulator, registry, licensing body, or licensed platform API—not from the provider’s marketing pages.
21 preparer tax identification number holders list this provider as their business: 1 attorney; 1 CPA; 5 enrolled agents; 14 with no professional designation recorded. By state: OK 19, FL 1, NC 1. The address most often given is 750 SW 24th Street, Moore OK 73160.
Established by Internal Revenue Service, PTIN holder Freedom of Information Act extract updated 2026-02-23 · checked
From the IRS Freedom of Information Act extract of PTIN holders, updated 2026-02-23, matched on the provider’s business name at its known office or on its website domain. A PTIN holder registers their own business name and address, so this counts who names this provider in that register and nothing more. It is not a headcount and it does not measure who a provider can call on: employees who file under a personal name, contract practitioners, of-counsel attorneys and professionals at partner firms do not appear here. The extract refreshes twice a year. The provider separately describes a team including tax attorneys, CPAs and tax preparers across three offices. TRC publishes both figures because they are the two things a reader can check. They measure different things, and a difference between them is not by itself evidence that the provider’s statement is wrong.
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