Tax resolution provider
Contact details, services, coverage, pricing information, and source-linked records in one profile.
Provider overview
Basic listing information from the provider’s published pages.
Provider-published website
1-888-997-4965 for appointments; 1-800-337-7778 published in the page footer
Provider source · checked
States it serves clients from service offices located nationwide and handles federal, state and city tax liabilities
Provider source · checked
Not published
Provider source · checked
+3 more in the full record
Provider source · checked
States a case is reviewed by tax professionals including certified public accountants, enrolled agents and/or tax practitioners when necessary
Provider source · checked
Assistance with unfiled tax returns
Provider source · checked
States a free confidential half-hour initial consultation, offered face to face or by telephone, bookable online or by phone
Provider source · checked
Reviews across the web
3 matched review sources
Current public rating and review count from each exact profile we could match. TRC does not calculate a blended score.
Observed
1.7 / 5
123 reviews
Positive takeaway
Favorable accounts describe relief when a dedicated representative stays engaged.
Critical takeaway
Customers commonly question ongoing or monthly fees relative to the work and outcome delivered.
Repeated pattern
Observed
3.5 / 5
158 reviews
Positive takeaway
A minority of reviewers report satisfactory resolutions and courteous service.
Critical takeaway
Severe accounts allege years of delay and resistance to providing evidence of work performed.
Reviewer report
Observed
2.3 / 5
13 reviews
Positive takeaway
Some ConsumerAffairs reviewers praise professional staff and helpful tax guidance.
Critical takeaway
Trustpilot reviews repeatedly allege poor communication and little visible progress after enrollment.
Repeated pattern
Across all matched sources
Themes are a synthesis of public reviewer accounts, not independently verified outcomes. “Repeated pattern” is used only when multiple review narratives support it.
Ratings and counts can change after the observation date. Google and Yelp ratings apply to the linked business or location profile. BBB cards show customer-review scores, not BBB letter grades. Duplicate aggregators and ambiguous matches are omitted.
8 observed fields · 9 sourced entries
These statements come from the provider’s own published materials. TRC does not convert them into independently verified facts.
Wall & Associates, Inc.
Asserted by Wall & Associates · checked
The provider operates at wallandassociates.net. The TR-012 source survey of 2026-08-21 found wallandassociates.com serving an unrelated real-estate brokerage; the two are not the same business.
View sourceStates a case is reviewed by tax professionals including certified public accountants, enrolled agents and/or tax practitioners when necessary
Asserted by Wall & Associates · checked
No individual practitioner is named on the checked page and TRC has not checked any credential.
View sourceAsserted by Wall & Associates · checked
This records the services named by the provider. It does not verify eligibility, availability, or any result.
View sourceAsserted by Wall & Associates · checked
View sourceStates it serves clients from service offices located nationwide and handles federal, state and city tax liabilities
Asserted by Wall & Associates · checked
This is the provider’s description of its practice. The page names no office location and TRC has verified none.
View source1-888-997-4965 for appointments; 1-800-337-7778 published in the page footer
Asserted by Wall & Associates · checked
The page publishes two different numbers without saying how they differ.
View sourceStates a free confidential half-hour initial consultation, offered face to face or by telephone, bookable online or by phone
Asserted by Wall & Associates · checked
View sourceNot published
Asserted by Wall & Associates · checked
No fee amount or fee schedule appeared on the checked page.
View sourceAssistance with unfiled tax returns
Asserted by Wall & Associates · checked
View source1 observed fields · 1 sourced entries
These fields come from a regulator, registry, licensing body, or licensed platform API—not from the provider’s marketing pages.
2 preparer tax identification number holders list this provider as their business: 2 enrolled agents. By state: VA 2. The address most often given is 608 South Main Street, BLACKSBURG VA 24060.
Established by Internal Revenue Service, PTIN holder Freedom of Information Act extract updated 2026-02-23 · checked
From the IRS Freedom of Information Act extract of PTIN holders, updated 2026-02-23, matched on the provider’s business name at its known office or on its website domain. A PTIN holder registers their own business name and address, so this counts who names this provider in that register and nothing more. It is not a headcount and it does not measure who a provider can call on: employees who file under a personal name, contract practitioners, of-counsel attorneys and professionals at partner firms do not appear here. The extract refreshes twice a year. The provider separately states a case is reviewed by CPAs, enrolled agents and/or tax practitioners, and that it serves clients from service offices nationwide. TRC publishes both figures because they are the two things a reader can check. They measure different things, and a difference between them is not by itself evidence that the provider’s statement is wrong.
View source